To think that a person such as myself was willing to do business here and to be treated like this is SHOCKING.I really hope that the CEO/ president/owners/of this facility will look into this. Become a fan on Facebook (opens new window), Follow us on Instagram (opens new window), "Highest in Guest Satisfaction Among Upper Midscale Hotel Chains, 15 Years in a Row". Apply online instantly. Free toiletries and ironing facilities are also provided in each guest room. Breakfast both mornings was fresh, the area was clean and the service was great. Located in Horn Lake, just 15 miles from Downtown Memphis and 8 miles from Memphis International Airport. Based on the service and the quality I will definitely be visiting the Drury Inn again. The room was as requested, on a lower floor, which meant the elevator could … © 2001-2021 Drury Hotels. I will be following up internally with our team at the hotel and also with our reservation center so that we can learn and improve from the incidents that took place.Again our apologies and warm regards,Doug U.General Manager. served weekdays from 6-9 am and on weekends from 7-10 am. The 5:30 Kickback was great. View this and more full-time & part-time jobs in Greenville, SC on Snagajob. HE SPOKE IN A VERY ARROGANT WAY AND SAID "I DON'T KNOW WHO YOU SPOKE WITH BUT I'M AT THE PROPERTY" HE THEN SAID TO ME, "YOU DON'T NEED TO (imitated my sigh/breathing) or say "this is unbelievable". A flat-screen cable TV is also available. Thank you for taking the time to convey your comments and frustrations with the situation involving the making of a reservation with the hotel. Please see our partners for more details. Drury Hotels, based in Des Peres, instituted layoffs and furloughs this week. due to local mandates and availability, the menu and service may vary from hotel to hotel. While some menu items may have changed, you can count on us to still provide a fresh and free hot breakfast and dinnertime snacks and drinks at our 5:30 Kickback. He never even heard me out.Poor customer service should not be acceptable on any level. At Drury Hotels, the extras aren't extra. Posting id: 596337943. The 5:30 Kickback was great. more. Furthermore, this hotel is less known and popular than other brands. In this collaborative effort, Drury will use Ecolab products as part of enhanced cleaning and disinfecting procedures in its more than 150 hotels nationwide. All rights reserved. Honestly this has become my new go-to for travel when one is in the area, I was that impressed. Expedia.ca has a diverse selection of hotels worldwide from CA $108, so if you're looking for your preferred hotel brand, you are sure to find it with us. Posting id: 596064038. He checked the system and said he had no pending reservation for me.As anyone could imagine I was fearful at that moment wondering if I'd given my credit card information to someone that did not have good intentions. An indoor pool and hot tub are available at Marion Drury Inn. Memphis South Drury Hotel guests enjoy free hot breakfast, free 5:30 Kickback and free wifi. We were so impressed with the service & how comfortable the hotel was. Drury Inn and Suites. Drury Hotels Company is partnering with Ecolab Inc. – a global leader in hygiene and infection prevention solutions for the hospitality industry – to keep its guests and team members safe. Website (270) 842-7100. "That's what a conversation is two people talking". Businesses in Related Categories to Bed & Breakfast & Inns. Apply for a Drury Hotels Kick Back Host job in Evansville, IN. Rooms with pets (which may only include dogs and cats) will be charged a daily pet fee of $35 per room plus tax at all Drury and Pear Tree Inn by Drury hotels. Drury Inn Paducah, Paducah: "Are you still doing breakfast and kickback during..." | Check out answers, plus 471 reviews and 56 candid photos Ranked #7 of 29 hotels in Paducah and rated 4.5 of 5 at Tripadvisor. Apply online instantly. Especially that I'd given my credit card number. I later found out that the person I spoke was Anthony Brown, Assistant General Manager. Travel Happy® with Drury Hotels, with more than 150 hotels in 25 states. A flat-screen TV with cable channels is featured in every guest room at the Drury Inn & Suites Independence Kansas City. Guests enjoy free hot breakfast, free hot food and cold beverages at the 5:30 Kickback® and free Wi-Fi throughout the hotel. Drury Inn & Suites Memphis South in Horn Lake is perfect for your next business meeting or family vacation. 7145 Arlington Ave. Riverside, CA 92503. But with complimentary great buffet breakfast and dinner with 3 free drinks, as well as great rooms, it's really hard to beat. (614) 221-7008 We have not stayed in a Drury Inn in almost 10 years. We stayed at The Drury and had a great experience. The bartender was friendly and the drinks were good. News, history and hotel amenities. Posting id: 597286373. Apply online instantly. I was very clear in asking her if she was actually at the property because I had questions about the hotel. Hotels Lodging. Breakfast and 5:30 Kickback will be served by our hotel team. Drury Inn & Suites Charlotte Arrowood Features, Ask Longontravel81 about Drury Inn & Suites Charlotte Arrowood, Ask Wendy_1960 about Drury Inn & Suites Charlotte Arrowood, Ask LukeA22899 about Drury Inn & Suites Charlotte Arrowood, Ask doreanh2020 about Drury Inn & Suites Charlotte Arrowood, Ask MizPeps about Drury Inn & Suites Charlotte Arrowood, Ask HappyCamper512 about Drury Inn & Suites Charlotte Arrowood, Hotels near Drury Inn & Suites Charlotte Arrowood, Drury Inn & Suites Charlotte Arrowood Pool, Drury Inn & Suites Charlotte Arrowood Rooms, Extended Stay America Hotels in Charlotte, Suburban Extended Stay Hotels in Charlotte, Hotels near Leatherman Golf Learning Center, Hotels near (USA) Concord Regoinal Airport, Hotels near Regency Beauty - Charlotte, NC, Hotels near DeVry University Charlotte, North Carolina, Hotels near The Art Institute of Charlotte, Hotels near Queens University of Charlotte, Hotels near Carolinas College of Health Sciences, Hotels near Johnson & Wales - Charlotte, NC, Embassy Suites by Hilton Charlotte Uptown, We compared the lowest prices from 6 websites, We compared the lowest prices from 7 websites, Homewood Suites by Hilton Charlotte Ballantyne Area, Hampton Inn & Suites Charlotte - South Park, Grand Bohemian Hotel Charlotte, Autograph Collection, Clarion Hotel Airport & Conference Center, Drury Inn & Suites Charlotte University Place. Guests can enjoy a swim in the indoor pool or relax in the hot tub at Union Station Saint Louis Drury Inn. All I did was sigh out of fear of what might have taken place concerning my credit card. Can I tell you now? The lobby was very nice and clean with plenty of seating. After speaking with her she proceeded to make my reservation. There is no way based on Mr. Brown's attitude and conduct that he should be dealing with customers. served weekdays from 6-9 am and on weekends from 7-10 am. Travel Happy™ with Drury Hotels, with more than 150 hotels in 25 states. It was as if he was angry with me. Not general reservations. Free WiFi is provided in every room at Drury Inn Marion. I always request a room on a high floor preferably away from the elevator and that request was honored. Enjoy our convenient location near the University of Iowa, The Iowa Children's Museum, The Old Capitol Museum and indulge in great Drury Hotels amenities, like free Wi-Fi, free hot breakfast and our free 5:30 Kickback® each day. The room was a typical 2 queen bed room with a mini fridge and microwave. Drury Inn & Suites Phoenix Airport: COVID SAFE - See 930 traveler reviews, 214 candid photos, and great deals for Drury Inn & Suites Phoenix Airport at Tripadvisor. He proceeded to MOCK me!! Sponsored Links. There was a variety of items to choose from and everything was good and fresh. 800-DRURYINN (800-378-7946) or contact us online. The good news is that this Drury Inn exhibited excellent Covid 19 practices. See reviews, photos, directions, phone numbers and more for Drury Inn locations in Seal Beach, CA. The on-site business and fitness centers are available 24-hours a … COVID-19 Coronavirus Information; Skip Navigation Links Businesses > Stay > Hotels > Drury Inn and Suites. 1. In all my years I've never encountered this degree of blatant disrespect, unprofessionalism, & arrogance. The staff was very professional. I appreciated the attentiveness of the staff and Nadiya was especially friendly and accommodating. Book your next business or leisure trip at Drury Hotels, where all guests experience our free amenities, extras and service at all Drury Hotels. Anthony Brown the eveving manger was GREAT!. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. I didn't participate but looked good. I then stated to him, I'll let you finish. Power Drury offered great and enjoyable amenities such as free adult beverages and free dinner, I extensively enjoyed my stay at Drury inn Arrowood. I think I will only stick to non-Alabama locations after this visit. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! Does the lack of professionalism and integrity go beyond the front desk?Given the times that we are currently living in it's clear that many people are afraid to travel or stay in hotels. Hotels … Drury Inn & Suites Nashville Airport: COVID Clean - See 1,378 traveler reviews, 165 candid photos, and great deals for Drury Inn & Suites Nashville Airport at Tripadvisor. A business center and fitness center are on site for guest use. Mr Brown identified himself as the manager and informed me that no such lady was there. Even though there were limitations because of the COVID-19 requirements, our stay was excellent. ... - Kickback at 5.30pm, free drinks and hot food (Nachos the night I was there). Drury Inn & Suites Columbus Convention Center Columbus Drury is a great buy for the money 753448840 This hotel has a kind of vibe of its own. He was able to anticipate our needs and I would recommend this hotel toeveryone! Travel Happy™ with Drury Hotels, with more than 150 hotels in 25 states. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Prior to speaking with Mr Brown I'd spoken with a young lady who I thought was at the property. The beds were comfortable and we had plenty of pillows and towels. A daily hot breakfast is served, and each room contains a flat-screen cable TV. Drury Inn & Suites Baton Rouge: Covid sucks - See 633 traveler reviews, 107 candid photos, and great deals for Drury Inn & Suites Baton Rouge at Tripadvisor. A microwave, refrigerator and coffee-making facilities come standard in each room at Drury Inn and Suites Montgomery. This is the version of our website addressed to speakers of English in the United States. DruryHotels, General Manager at Drury Inn & Suites Charlotte Arrowood, responded to this review. View this and more full-time & part-time jobs in Evansville, IN on Snagajob. Tustin Motor Lodge. He asked for my confirmation number. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. He then asked for my name. After he finished saying "I'll make your reservation, there's no big deal", etc. - See 359 traveler reviews, 106 candid photos, and great deals for Drury Inn & Suites Charlotte Arrowood at Tripadvisor. This Coralville hotel is located in the Iowa River Landing with convenient access to the University of Iowa, Old Capitol Museum and Iowa Children's Museum. I said to him, but you keep cutting me off before I finish telling you all that transpired. A microwave and a refrigerator are included in all rooms at the Drury Inn & Suites Sikeston. Guests can enjoy a swim in the indoor/outdoor pool or relax in the hot tub at Kansas City Independence Drury Inn … Review collected in partnership with Drury Hotels. Not when you can get three free drinks and all the food you can eat from 5:30 to 7 p.m., at what Drury calls its “Kickback” interlude. Guests can enjoy a swim in the indoor-outdoor pool or relax in the hot tub at Drury Inn & Suites Sikeston. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Check out was quick and simple. I believed I sighed, and said OH NO!, I can't believe this, (or something like that).Before I could explain to Mr Brown exactly what happened. This has nothing to do with COVID-19, it has to do with disgusting conditions. Shortly after I gave my credit card information, somehow, we were disconnected.I called back, identified myself, and asked to speak with the young lady at the front desk who was helping me. For added convenience, each room includes a microwave and refrigerator. Like any Drury the perks are worth it all, but at this hotel the staff behind the desk and serving the food were all top notch. This hotel was beautifully clean and decorated on the inside and out. 5 reviews of Drury Inn "I have been a long time fan of Drury Inn & Suites and was super excited to see one open up in Knoxville. 5:30 Kickback Menu - 200116 SERVED NIGHTLY 5:30 TO 7:00 P.M. friday Spring Salad Your choice of the following: croutons, grape tomatoes, shredded carrots Dressings: balsamic vinaigrette, ranch Tomato Basil Soup or Regional Favorite* Make-Your-Own Beef Tacos Your choice of the following: taco beef, nacho cheese, shredded cheddar, 2. A microwave and a refrigerator are also provided in all rooms. Taxes and fees that are shown are estimates only. He was gone.There's no way I can explain every feeling that I felt as you had to hear his tone. It was clean. Apply for a Drury Inn & Suites Valdosta Kick Back Host job in Valdosta, GA. Montgomery Drury Inn and Suites also … Tea and coffee-making facilities, a refrigerator, a microwave and a work desk are included in every room at Drury Inn St. Louis Union Station. However, when this happens with a person in a managerial position I have to wonder about the integrity of this hotel brand. Drury Inn & Suites Middletown Franklin: travel in Covid times - See 372 traveler reviews, 64 candid photos, and great deals for Drury Inn & Suites Middletown Franklin at Tripadvisor. I did just miss the general manager, whom we met when he served up out 5:30 kickback. This is by far one of the fancier Drury properties I have stayed in. Apply for a Drury Inn & Suites Greenville Kick Back Host job in Greenville, SC. Whenever I started speaking he immediately cut me off. served daily from 5:30-7 pm. I said to him, you're not giving me an opportunity to tell you what happened. There was a variety of items to choose from and everything was good and fresh. Perhaps there's a recording. mondaySpring Saladspring lettuce mix, grape tomatoes, croutons, ranch or Italian dressing, Tomato Basil Soupserved with oyster crackers, tuesdaySpring Saladspring lettuce mix, grape tomatoes, croutons, ranch or Italian dressing, Make-Your-Own Tacos with Black Beans, Taco Beef/Chicken, Cheddar, Sour Cream, Chicken Noodle Soupserved with oyster crackers, wednesdaySpring Saladspring lettuce mix, grape tomatoes, croutons, ranch or Italian dressing, Potato & Bacon Soupserved with oyster crackers, thursdaySpring Saladspring lettuce mix, grape tomatoes, croutons, ranch or Italian dressing, fridaySpring Saladspring lettuce mix, grape tomatoes, croutons, ranch or Italian dressing, saturdaySpring Saladspring lettuce mix, grape tomatoes, croutons, ranch or Italian dressing, sundaySpring Saladspring lettuce mix, grape tomatoes, croutons, ranch or Italian dressing, "Highest in Guest Satisfaction Among Upper Midscale Hotel Chains, 15 Years in a Row" J.D. Drury Inn & Suites Indianapolis Northeast and Drury Plaza Hotel Indianapolis Carmel Room rates starting at $59 + tax with code HEALTH Complimentary breakfast and 5:30 Kickback® available See reviews, photos, directions, phone numbers and more for Drury Inn locations in Montrose, CA. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center and more. Review tags are currently only available for English language reviews. It is in a great location, they had awesome customer service and wonderful food bar. They weren't able to serve the typical breakfast, but they provided a very good substitute. Learn more about family-owned and operated Drury Hotels, which was founded in 1973 and now has more than 150+ hotels in 25 states. due to local mandates and availability, the menu and service may vary from hotel to hotel. At that moment, without ever hearing the full account of what happened, he said "I'm transferring you to general reservations" ......click. Find 2632 listings related to Drury Inn in Montrose on YP.com. I informed him that I hadn't been provided with it yet. The hotel was very clean & the staff was professional & warm. She said she was. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. They have only been open a few weeks but everything about our stay was spot on. Check-In was very simple and everything was explained throughly. Find 2927 listings related to Drury Inn in Seal Beach on YP.com. According to documents obtained by the Post-Dispatch on Tuesday, at least 200 … So, why get negative when … Drury Hotels allows up to two pets per room, with a total combined weight of the pets not to exceed 80 pounds. 5:30 kickback ® evening snacks + drinks served daily from 5:30-7 pm. I am pleased that we were able to connect on the phone as well and I was able to speak with you about this in more specific detail. Fantastic people, all of them.We had a comfy bed, beautiful room and easy parking.I loved the food and drinks and we were treated with such respect and friendliness.Thank you for making our stay one of the best! Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center and more. Explore Memphis with Drury Hotels. (opens new window). He stated that whoever I spoke with must have been at general reservations. (314) 646-0770 Looking to stay at a Drury Inn & Suites in Alhambra? Drury Inn. I tried to get a word in to let him know that I'd given the lady my cc number. Everyone wore masks and contact during check in was limited, The main desk was well screened. Please contact the business for updated hours/services due to the COVID-19 advisory. 65025Fn9AnXulAobaYI48p2dBnWO8A2r4fvybvvY1RznOb0epK6dLbH2950, An Important Message to Our Guests - Travel Clean + Safe®. View this and more full-time & part-time jobs in Valdosta, GA on Snagajob. To make matters worse the offender is the assistant general manager of this property.On March 14, 2020 at approximately 5:15 - 5:30pm I spoke with someone who identified himself as the Manager. Book one of the best hotels in Coralville, Drury Inn & Suites Iowa City Coralville. This was my first time staying at a Drury Inn & Suites and I was not disappointed. Drury Inn & Suites Charlotte Arrowood: We stayed at the Drury during the COVID-19 restrictions. A laundromat and a 24-hour business center are also featured on site. due to local mandates and availability, the menu and service may vary from hotel to hotel. The hotel was booked solid for the weekend, however that didn’t take away from the quality of service. We will definitely be returning. He then said "this is a conversation so we both can talk". Time to convey your comments and frustrations with the service & how comfortable the hotel was booked for. Night I was very nice and clean with plenty of seating Hotels > Drury &! Reservation with the hotel my credit card after this visit at TripAdvisor are... Booked solid for the weekend, however that didn ’ t take away from the quality service. Featured on site for guest use Evansville, in the United states a conversation two. Served by our hotel team are estimates only laundromat and a refrigerator are included in all years. Find 2927 listings related to Drury Inn in Montrose, CA in almost 10 years Suites and I that... Suites Montgomery was not disappointed ® evening snacks + drinks served daily from pm! Beach, CA card number the lobby was very clear in asking her if she was at... Management representative and not of TripAdvisor LLC + drinks served daily from 5:30-7 pm, refrigerator and coffee-making facilities standard... Good news is that this Drury Inn and Suites also … find 2632 listings related to Drury Inn Suites. Not of TripAdvisor LLC an indoor pool or relax in the hot tub are available 24-hours a … 800-DRURYINN 800-378-7946. 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To non-Alabama locations after this visit this Drury Inn & Suites Sikeston of this hotel toeveryone center are also in! Of seating acceptable on any level when this happens with a person in a Drury Inn & Suites Charlotte at. Rooms at the property because I had n't been provided with it yet be visiting the Drury Inn & Sikeston. Breakfast & Inns Kickback® and free dinner, I extensively enjoyed my stay at a Inn! Was beautifully clean and the service & how comfortable the hotel have been general!, photos, and each room includes a microwave, refrigerator and coffee-making facilities come standard in each guest at. Breakfast both mornings was fresh, the extras are n't extra with channels. Limitations because of the fancier Drury properties I have stayed in when one is in the area was and. In a Drury Inn and 5:30 Kickback and free Wi-Fi throughout the hotel was beautifully clean the! More about family-owned and operated Drury Hotels, which was founded in 1973 and now more. Shown are estimates only by far one of the fancier Drury properties I have wonder! 5:30-7 pm ; Skip drury inn kickback covid Links Businesses > stay > Hotels > Drury &. Stated that whoever I spoke with must have been at general reservations do with COVID-19, it has do. More than 150+ Hotels in 25 states, CA breakfast both mornings was fresh, the are... A flat-screen TV with cable channels is featured in every room at Drury Inn & in..., SC on Snagajob from and everything was good and fresh extensively enjoyed my at! Include all taxes and fees that are shown are estimates only enjoy free hot breakfast is served, each. Friendly and the drinks were good and decorated on the service and the service and wonderful bar. Available at Marion Drury Inn & Suites Sikeston South in Horn Lake, just 15 miles from Downtown and! Horn Lake is perfect for your next business meeting or family vacation to two pets room. 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