Insert current key. Press Lock button once.3. Make sure the lock has room for an additional code. Test the lock (review normal operation) Confirm that the code(s) added in previous step can unlock the door. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Door Jamming and Door Handing 6 Troubleshooting: Keypad 11 Troubleshooting: Battery 12 Battery FAQ 13 62543 / 01 1 / 13 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 Press Lock symbol once.8. The wrong deadbolt latch is installed. The app shows an incorrect lock status. If you don’t immediately hear five beeps and see the Checkmark flash five times, the Mastercode is disabled. The latch bolt will extend and retract to learn the orientation of the door. Press Checkmark symbol once.3. Re-enter user codeIf unsuccessful - Make sure to enter the same valid code in steps 4 and 6. Cool! Enter user code. If all user code positions are filled, delete a code to make room for this one. Keep door open. KB SmartCode 888 on View Interior (cover removed) External keyway Smart tool tool key button hole Note: When the lid is removed, the turn shaft can be used for manual locking and unlocking the door. Replace with the new latch and reinstall the lock. The status LED will flash red and green. Enter new Mastercode.4. Document Includes User Manual User Manual. Press lock symbol once.5. Rigging65 (Ryan) July 1, 2015, 5:01pm #1. Make sure the Mastercode has been enabled before trying to disable it. Press Lock symbol once.6. Enter new Mastercode.3. Enter user code to be deleted5. 7 possible reasons: Attempt to lock and unlock the door with the key. Place the battery cover onto the interior assembly, making sure to align the turnpiece with the shaft. Touchscreen electronic deadbolt (4 pages), Manual will be automatically added to "My Manuals", Troubleshooting: Door Jamming and Door Handing, Troubleshooting: Touchscreen and User Codes, Door locks Kwikset OBSIDIAN Installation And User Manual, Locks Kwikset SmartCode 913 Installation Manual, Locks Kwikset SmartCode 912 Programming And Troubleshooting Manual, Locks Kwikset Smartcode 914 Programming And Troubleshooting Manual, Locks Kwikset Smartcode 910 Installation And User Manual, Locks Kwikset Kevo Convert Installation And User Manual, Locks Kwikset SmartCode 909 Installation And User Manual, Locks Kwikset Halo Touch Quick Start & Troubleshooting Manual, Locks Kwikset SMARTCODE 915 Installation And User Manual, Locks Kwikset Aura Installation And User Manual, Locks Kwikset 264 Installation And User Manual, Locks Kwikset 275 Installation And User Manual, Locks Kwikset Smartcode 915 Installation And User Manual, Page 8: Troubleshooting: Door Jamming And Door Handing, Page 11: Troubleshooting: Touchscreen And User Codes, Page 13: Troubleshooting: Smart Home Systems. Enter Mastercode.5. Rotate the key 90 degrees clockwise. Press Lock symbol once6. Press Lock symbol once8. Press and HOLD the Program button until the keypad flashes green (about 5 seconds).2. View online Programming and troubleshooting manual for Kwikset SmartCode 911 Locks or simply click Download button to examine the Kwikset SmartCode 911 … Press Lock symbol once6. Contact Technical Support. Test the key again. Press and HOLD the Program button until the keypad Flashes green (about 5 seconds).2. The mounting plate is placing tension on the torque blade. Enter new user code.6. Keep door open. All Rights Reserved. Align the turnpiece with the torque blade and reinstall the interior assembly on the door. The wrong deadbolt latch is installed. Attempt the procedure again, making sure to enter the same new Mastercode in step 3 and 5.7. Attempt the procedure again, making sure to enter the same new Mastercode in step 2 and 4.6. If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. Re-enter Mastercode.6. Press Checkmark symbol once.3. Attempt to rotate the turnpiece on the interior assembly to the vertical position. Make sure switch #3 is on, and press the Program button once. Make sure switch #3 is on, and press the Program button once. SmartCode Electronic Lock User Manual details for FCC ID NUL450191ZWV made by Kwikset Corporation. Keep door open. Press and HOLD the Program button until the keypad flashes green (about 5 seconds).2. Keep door open. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).2. Manual Kwikset SmartCode 955. Enabling and Setting the MastercodeProgramming timeout: If no button is pressed for five seconds, the system will time out and you will need to restart the procedure.1. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 8 Troubleshooting: Door Jamming and Door Handing 9 Troubleshooting: Keypad 13 Troubleshooting: Battery 14 Battery FAQ 15 61920 / 01 1 / 15 Technical Support 1-800-327-5625 www.kwikset… Beautiful, transitional hardware styles with simple, unique details. Make sure to enter a valid Mastercode in step 4.10. Press Lock button once.3. Success: flashing checkmark symbol and single column of digits. Remove the SmarKey tool. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep. Press Lock symbol once.4. Verify that the lock can be operated smoothly with the key while the interior is removed. Per the instructions, the mastercode is needed in order to change any codes. Kwikset SmartCode 909 Manuals & User Guides. View online Programming and troubleshooting manual for Kwikset SmartCode 911 Locks or simply click Download button to examine the Kwikset SmartCode 911 … Adding User Codes with the Mastercode EnabledThe procedure for adding user codes is different when the Mastercode is enabled. Fully tighten the pre-installed set screw at the bottom of the interior lever. For instructions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock.1. Now I can’t get it added again. If it is still unable to rotate, loosen the screws on the mounting plate and reposition the plate so there is no tension on the cylinder torque blade. Checkmark symbol with one beep - Programming was successful.“X” pattern with three beeps - Programming was unsuccessful. If you hear three beeps andNote: The lock will time out after five seconds.Disabling and Deleting the Mastercode1. Did you see the checkmark symbol illuminate with one beep* or see the “X” pattern flash with three beeps? This is the simple solution that fixed the Kwikset Smartcode 916 beeping sound that occured when I would push the lock button. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. And I am running the updated app. touchpad. You may feel the tool click inside the lock. If that is correct, congratulations on coming to the right place! The lock must be replaced. The Checkmark will flash five times and you will hear five beeps.2. Press Lock symbol once.4. Test the lock (review normal operation) Confirm that the code(s) added in previous step can unlock the door. If the latch bolt does not extend to lock, then all codes have been successfully deleted. Insert the key that currently operates your lock. Replace the battery pack. B The lock beeps, the keypad fl ashes red, and the door cannot lock or unlock. This will re-engage the clutch. 62815 / 01 6 / 9 Technical Support 1-800-327-5625 www.kwikset.com 2 A The turnbutton cannot rotate. This is useful if the lock is being moved to a different door Press Checkmark symbol once3. Press the Lock button while the door is open and unlocked. If the latch being used is from an older lock, it will likely not have a tapered latch bolt. Keep door open. Press Lock button once5. Connect with us. SmartCode deadbolts require a tapered latch bolt for ease of operation. For more information about the mastercode, consult the online Programming and Troubleshooting Guide.1. Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Re-enter user code7. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times with three beeps. For countries outside the U.S. and Canada, please visit our International contact page. Release button once battery pack is installed. If the latch being used is from an older lock, it will likely not have a tapered latch bolt. Enabling and Setting the MastercodeProgramming timeout: If the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.1. Press the Program button once. Replace with the new tapered latch that came with the lock and reinstall the lock. Enabling and Setting the MastercodeProgramming timeout: If no button is pressed for five seconds, the system will time out and you will need to restart the procedure.1. The clutch is disengaged. Troubleshooting FAQs I have installed my lock but the latch will not correctly extend or retract/I hear a clicking sound This could mean that the Door Handing process was not performed on the lock when the batteries were first installed. A total of 16 user codes may be programmed. So I did an exclude in SmartThings app and removed the Kwikset lock. Enter Mastercode.4. Disassemble the lock, and reinstall it without the adapter ring on the exterior side of the door. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 909 page at www.kwikset.com. The Checkmark will flash five times and you will hear five beeps.2. Keep door open. Perform the manual door handing process Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times with three beeps. Make sure the hole in the door frame is drilled at least 1” (25 mm) deep. Enter Mastercode.5. Press Lock symbol onceIf programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. references. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 10 Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Battery 15 Battery FAQ 15 62811 / 01 1 / 15 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 6 Test each button on the keypad (one at a time) and listen for a beep on each button press. (*Beeping sound will only be heard if switch #3 (on the lock interior) is in the on positon.) Make sure to enter a valid Mastercode in step 4 during your next attempt.10. If the latch being used is from an older lock, it will likely not have a tapered latch bolt. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. If all user codes are filled, delete a code to make room for this one. Need help finding the position your key was in during rekeying? The wrong deadbolt latch is installed. Keypad error.Install a fresh set of batteries and turn switch #3 to the ON position. As a test, rotate the turnpiece on the deadbolt so the latch is retracted (unlocked), and close the door. If it is unable to rotate, remove the interior assembly from the mounting plate. Make sure switch #3 is on, and press the Program button once. Make sure to enter a valid Mastercode in step 3 during your next attempt9. Classic, traditional hardware styles with simple, unique details. Press “9” six times9 Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will fl ash three times with three beeps. Press Checkmark symbol once.3. Kwikset 914 problems - resolved! … Re-enter Mastercode.6. I have a Kwikset 910 z-wave lock. Press Program button once.2. Keep door open. SmartCode deadbolts require a tapered latch bolt for ease of operation. Press Checkmark symbol once3. Remove the lock from the door, including the old latch. Press “9” six times7. Press Lock symbol once.6. Make sure the Mastercode has not already been programmed. The Wireless Card LEDs are staying on. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 10 Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Smart Home Systems 15 Troubleshooting: Battery 17 Battery FAQ 18 62818 / 01 1 / 18 Technical Support 1-866-863-6584 www.kwikset.com 1 3 2 4 5 6 7 Make sure the latch bolt can operate smoothly with the key and reinstall the interior assembly. Note: Do not use prints from this website to mark distances. Make sure switch #3 is on, and press the Program button once. If needed, the door handing process can be initiated manually. If you immediately hear fi ve beeps and see the Checkmark flash five times, the Mastercode is enabled.Disabling and Deleting the Mastercode1. I am sure that the reason you are reading my review is you are doing some research before you can decide to buy this deadbolt lock system or to look for something else. Experience Kwikset products from the people who know them best. Make sure to enter a valid Mastercode in step 3.7. Troubleshooting: Locked Turnbutton The set screw in the lever was not fully tightened. Insert the SmartKey tool fully and firmly into the SmartKey hole. I’m hoping someone can help me out. Reference Guide Exterior Back panel Program button Status LED Switches Turnpiece shaft Pull out the battery pack and push "Program" three times if the SmartCode fails to initialize after battery removal and re-installation. Kwikset SmartCode. 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