This well-reviewed smart plug is … Alexa and Echo usually work seamlessly together, but sometimes problems can arise. I received an Amazon branded smart plug as a gift today. Your Amazon Smart Plug should also automatically update over Wi-Fi when updates are released, but if it doesn’t, unplug the device from the outlet for about 15 seconds and then plug it back in. Get help using and troubleshooting common issues with Amazon Smart Plug. The Amazon Alexa app should prompt you to update when an update becomes available. The app, during setup, wants me to change to a 2.4 network saying I am on a 5. Amazon Smart Plug Troubleshooting. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. Problems with smart plugs. The Amazon Smart Plug is great, but it is not perfect. Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. This should prompt an update. Here are some of the common problems you may … Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. If you are having problems connecting to the 2.4ghz WiFi on ur router this might help. I just upgraded to the Orbi. When I tried to setup the following smart plug, Wsiiroon WiFi Smart Plug, it fails. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. Related Help Topics The Amazon Smart Plug a safe way to turn your regular outlets into smart outlets. Amazon Echo problems: Are you new to the Amazon Echo and the Alexa voice assistant? I hooked it up to the lamp in my bedroom, and it worked well to begin with. Question. There’s a blue LED on the front side of the plug that should flash when you plug in the device. Re:Since March 2nd 2019, TP-Link smart plugs not working with Amazon Alexa 2019-03-06 21:16:08 There was a fix that was released yesterday that should solve the issues with Alexa … Unplug your Amazon Smart Plug from the outlet, and then plug it back in. Sometimes the setup won’t go as smooth as you’d like it to be. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. ... Amazon Smart Plug. Amazon Smart Plug Problems. If your Amazon Smart Plug stopped working, restart your device. I finally got the majority of my smart plugs working, IHome brand. A few hours later, I walked into the bedroom and told Alexa to turn on the light, and it said that it couldn't find any devices. Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. Then set up Amazon Smart Plug again. Echo and the Alexa voice assistant Amazon Echo problems: are you new the! 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